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Warranty Terms and Conditions
LIMITED WARRANTY
This Limited Warranty is extended by USASpyShop to the original
purchaser of the products listed on this website and is not
transferable. USASpyShop warrants the Product against defects in
materials and workmanship under normal use for a period of ONE (1)
YEAR from the date of the original purchase. If the Product becomes
defective during its warranty period, USASpyShop will, at its option
repair or replace the Product with new or reconditioned components
or parts. If the Product is purchased under refurbished conditions,
USASpyShop will provide only 90 Days Warranty.
EXTENDED WARRANTY
USASpyShop offers an Extended Warranty ON CERTAIN products, which
is in addition to the standard warranty policy. The extended
warranty options will be displayed at checkout. The extended
warranty terms and conditions are the same as the limited
manufacturers warranty terms and conditions. USASpyShop reserves the
right to repair, replace or exchange the product that has an
extended warranty applied.
WHAT IS NOT COVERED
This Warranty does not cover and shall be void for defects or damages
resulting from casualty, accident, misuse or abuse, neglect,
alterations, service or repair by other than USASpyShop Service
Providers, improper installation, operation or maintenance, improper
connections with peripherals or other causes not arising out of
defects in materials or workmanship. This Warranty also does not
cover Products used as rental or leased equipment. USASpyShop and its
Service Providers are not responsible for damage or loss during the
shipping.
OBTAIN WARRANTY SERVICE
Should your Product prove defective during the Warranty Period, please
contact USASpyShop Service & Support at (1) the telephone number
listed from time to time on our web-page or written documentation
(currently, the number is 1-904-886-9100, but this may change at the sole
discretion of USASpyShop, (2) www.USASpyShop.net,
or (3) email
services@usaspyshop.net. If your Product is eligible for
warranty service, you will be issued a Return Merchandise
Authorization (RMA) number and given shipping instructions. Please
include proof of the date of original purchase (invoice) or proof of
warranty registration with your shipment. Postage, insurance and
shipping cost incurred in returning your Product to USASpyShop or its
authorized service provider ("Service Provider") for warranty
service is your responsibility. USASpyShop and its Service Providers
are not responsible for any loss or damage to the Product while the
Product is in transport to or from USASpyShop or its Service
Provider. A Product returned for warranty service must be shipped
complete in its original packing material or equivalent to avoid
damage while in transit. You are solely responsible for shipping
charges and other costs incurred in connection with the return of
defective Product to USASpyShop or its Service Provider, as
instructed by USASpyShop.
WARRANTY DISCLAIMER AND LIMITATIONS
THIS WARRANTY STATEMENT FOR THE PRODUCT IS IN LIEU OF ALL CONDITIONS
OR WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT
LIMITED TO ANY IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THE PART OF USASpyShop, ITS
AGENTS OR SERVICE PROVIDERS. ALL IMPLIED OR STATUTORY WARRANTIES TO
THE EXTENT THAT THEY CANNOT BE EXCLUDED ARE LIMITED TO THE EFFECTIVE
PERIOD OF THE EXPRESS WARRANTY SET FORTH HEREIN. IF THE PRODUCT IS
DEFECTIVE IN MATERIALS OR WORKMANSHIP, YOUR SOLE AND EXCLUSIVE
REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. HOWEVER, IF
THAT REMEDY FAILS OF ITS ESSENTIAL PURPOSE, USASpyShop RESERVES THE
RIGHT TO REFUND THE PURCHASE PRICE OF THE PRODUCT TO THE PURCHASER
IN EXCHANGE FOR THE RETURN OF THE PRODUCT. USASpyShop, ITS AGENTS AND
SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES INCLUDING BUT
NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF USE OR DATA, LOSS OF PROFITS OR INTERRUPTION OF
BUSINESS, WHETHER SUCH ALLEGED DAMAGES ARE BASED IN WARRANTY, TORT
(INCLUDING WITHOUT LIMITATION, NEGLIGENCE AND STRICT LIABILITY),
CONTRACT, OR INDEMNITY. EXCEPT TO THE EXTENT PROHIBITED BY LAW, THIS
IS THE EXCLUSIVE WRITTEN LIMITED WARRANTY OF THE ORIGINAL
PURCHASER.
STATE LAW RIGHTS
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
POST WARRANTY
USASpyShop will not provide technical support for post warranty
Products, however, if Purchaser has any Product in defect after the
warranty is expired, Purchaser may call USASpyShop Customer Service
at 1-904-886-9100 for post warranty repair services. Purchaser is
responsible for shipping, labor charge plus parts used in repair.
CONTACT INFORMATION
Address: 450-106 State Road 13 North, Jacksonville, FL 32259
Bus: 904-886-9100
Fax: 904.374.5987
Email:
services@usaspyshop.net
Website:
www.usaspyshop.net
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